Search found 700 matches

by Raquel
Wed Mar 18, 2020 1:02 pm
Forum: GTT Series
Topic: GTT70A RS232 Driver Problems
Replies: 4
Views: 95

Re: GTT70A RS232 Driver Problems

Hello Sam,

Yes, correct. Sorry this was not so clear.
When you see the GTT screen upon power up, you should be able to connect with GTT Designer Software.
When you see white screen with USB connector image (when jumper is on), the GTT is in mass storage mode.

Thank you,
Raquel
by Raquel
Wed Mar 18, 2020 10:22 am
Forum: GTT Series
Topic: GTT70A RS232 Driver Problems
Replies: 4
Views: 95

Re: GTT70A RS232 Driver Problems

Hello, Thank you for posting on the forum. As per your serial number: 20M01-2188 you have a serial (RS232) GTT70A-TPC-BLM-B0-H1-CS-VPT. What you are seeing in the Device Manager is correct, when you have the mass storage cable plugged in, and a mass storage jumper is installed. Do you have any jumpe...
by Raquel
Mon Mar 16, 2020 1:58 pm
Forum: GTT Series
Topic: GTT35A Rev 3 Firmware
Replies: 1
Views: 230

Re: GTT35A Rev 3 Firmware

Hello, Thank you for posting on the forum. The GTT_Rev2.0_Firmware_R2.13.0.10563 is the latest firmware for the GTT series (including GTT35A PCB Rev 3.0). Is your GTT35A freezing issue reproduce-able? I wonder if you please contact us at support@matrixorbital.ca and detail how to reproduce so we can...
by Raquel
Wed Mar 04, 2020 3:11 pm
Forum: EVE2 & EVE3 SPI TFT's
Topic: numerical input box for eve2-70A TPR
Replies: 1
Views: 1530

Re: numerical input box for eve2-70A TPR

Hello,

There is a sample for CMD_BUTTON on the datasheet.
Please check it out, good luck!
by Raquel
Tue Feb 18, 2020 10:18 am
Forum: EVE2 & EVE3 SPI TFT's
Topic: EVE2-38A-BLH-TPR Screen resolution & Touch screen issue
Replies: 10
Views: 3519

Re: EVE2-38A-BLH-TPR Screen resolution & Touch screen issue

Hi Suresh, Very glad to hear that you are moving to production soon. Kindly please check out section 5.8 Coprocessor Faults in the programming guide: https://brtchip.com/wp-content/uploads/Support/Documentation/Programming_Guides/ICs/EVE/BRT_AN_033_BT81X_Series_Programming_Guide.pdf Best Regards, Ra...
by Raquel
Thu Feb 06, 2020 12:59 pm
Forum: LK/ELK/VK/PK/OK/MX/GLK/EGLK/GVK/GLT
Topic: GLK24064-25 Draw Bitmap from Memory
Replies: 2
Views: 2106

Re: GLK24064-25 Draw Bitmap from Memory

Hello blackquetzal, Thank you for posting on the forum. I am glad to hear that you are enjoying your GLK24064-25 for ten years now :) Yes, we have updated the firmware and introduced the 2 byte (short) ID parameter for fonts and bitmap IDs since version 8.1 (we are now at v8.6) Kindly please check o...
by Raquel
Mon Jan 27, 2020 12:20 pm
Forum: GTT Designer
Topic: Linux command line to update HMI display
Replies: 1
Views: 2024

Re: Linux command line to update HMI display

Hello,

Thank you for posting on the forum.
Can you please tell me which of our Matrix Orbital display series you are interested in?

Best Regards,
Raquel
by Raquel
Fri Dec 13, 2019 4:50 pm
Forum: EVE2 & EVE3 SPI TFT's
Topic: Text box with cursor
Replies: 1
Views: 1123

Re: Text box with cursor

Thank you for posting on our forum.

Unfortunately, cursor is something we are yet to implement and try out.
Perhaps try out Brigetek or FTDI's EVE forums and hopefully someone has shared their cursor implementation.

Best Regards,
by Raquel
Fri Dec 13, 2019 4:46 pm
Forum: EVE2 & EVE3 SPI TFT's
Topic: Downloading code from EVE Screen Designer
Replies: 1
Views: 1217

Re: Downloading code from EVE Screen Designer

Thank you for posting on our forum.

Glad to hear the you have qualified the hardware by using our exe file.
Unfortunately, we have not much experience with using the EVE Screen Designer.
I suggest contacting Bridgetek, or go try out their EVE forum.

Best Regards,
by Raquel
Tue Dec 03, 2019 8:41 am
Forum: EVE2 & EVE3 SPI TFT's
Topic: EVE3-43A TFT not getting powerON
Replies: 4
Views: 1428

Re: EVE3-43A TFT not getting powerON

Glad to hear Ashish, that you figured out the solution.

"Issue is resolved i not initialise MISO pin for SPI, due to this MCU was treating it as normal GPIO pin.
After proper initialization voltage at MISO pin is 3.3V as expected."


Best Regards,
Raquel
by Raquel
Mon Nov 25, 2019 9:35 am
Forum: EVE2 & EVE3 SPI TFT's
Topic: EVE3-43A TFT not getting powerON
Replies: 4
Views: 1428

Re: EVE3-43A TFT not getting powerON

Hello Ashish, I wonder if you please send me a block diagram of your connections: DSO vs MSP430? You might need to consult the datasheet of the MSP430 regarding running SPI. As you also contact via direct email (support), let us please continue the troubleshooting there and post here when we have it...
by Raquel
Fri Nov 22, 2019 11:32 am
Forum: EVE2 & EVE3 SPI TFT's
Topic: EVE3-43A TFT not getting powerON
Replies: 4
Views: 1428

Re: EVE3-43A TFT not getting powerON

Hello,

Thank you for posting on the forum.

There were suggestions sent out via email, hope those had helped.
I will follow up with you and will post here what the resolution was.

Best Regards,
Raquel
by Raquel
Tue Nov 12, 2019 2:48 pm
Forum: GTT Series
Topic: GTT Bezel? Mounting behind plastic?
Replies: 2
Views: 2312

Re: GTT Bezel? Mounting behind plastic?

Hello, Thank you for posting at Matrix Orbital forums. There are options we can look at for the bezel and/or portable enclosure. As per mounting the GTT behind a protective window, depending on the GTT size, the most we can have is 2mm glass for PCAP to still work. I have your email as per recent te...
by Raquel
Mon Oct 07, 2019 9:45 am
Forum: GTT Series
Topic: Display flickers when the power is turned on
Replies: 4
Views: 2010

Re: Display flickers when the power is turned on

Hello Keshikan, Thank you for contacting Matrix Orbital technical support. I wonder how you have made your autoexec file? If you kindly please email me at support@matrixorbital.ca so I can get your email address. I will send you the original autoexec file and see if the flicker persists. Best Regard...
by Raquel
Wed Sep 11, 2019 11:01 am
Forum: LK/ELK/VK/PK/OK/MX/GLK/EGLK/GVK/GLT
Topic: Keypad broken?
Replies: 3
Views: 4155

Re: Keypad broken?

Hello Albertov,

Thank you for contacting Matrix Orbital technical support.
If you kindly please email us at support@matrixorbital.ca with the details of the problem, including serial number of the display module please.

Thank you,
Raquel