Tom.

Will do. I should be able to do that tonight, but it may take a few days to be sure that a reinstall of LCDC has fixed the problem, as before, it took 6 or 7 days before I saw the problem again.

Thanks again for your great customer service.

Jason.

Tom.

I've been waiting to contact you for some time now, as I've been testing the display that was repaired a few weeks ago. (The rear microcontroller board was replaced with the current version.)

First and foremost, thank you for the quick turn-around in replacing the board. I was very impressed ...

You were right, the USB cable was covering over the information.

Mine said Revision 1.0.

Right now, it's got a flashing square at the top left character, and has "phantom" squares all over the display at random times. This was before I unplugged the USB cable to check the PCB revision. It's like ...

Tom wrote:What is the PCB revision of the VFD? It should say rev 1.0 or 1.1.

Tom, if you would, can you point me to the location on the PCB where it would be? I'm at work right now, but I can check when I get home.

Thanks.

Tom.

Well, the display was off again when I arrived home today. Not sure what is causing that.

I rebooted the computer (complete shut down, pause, then turned it back on), and the start-up screen was even more corrupt this time than it was just after I had saved it yesterday.

I'm don't know much ...

Tom.

I installed an external USB cable, and disconnected the internal USB cable from the VFD. (Interesting that a USB connector is roughly the same width as an Ethernet port...when you're fumbling around on the back of a case, with only a few inches to work with...well, let's just say it took me a ...

Tom.

Thank you very much for your input. I was beginning to think the same thing, since the internal USB cable does not really have a ground to anything, even the motherboard. I will try it out with an external cable, and see if the problem goes away.

If that seems to fix the problem, I will ...

I'm having some problems with my VFD (VK204-25) installed in my HTPC.

Occasionally, after several hours (sometimes days) of running, the display will just go blank, almost like the light source was turned off or something. LCDC still recognizes the display, but nothing is shown on the screen. I ...