Did you verify with lsusb -v that this step was really needed? We fixed the issue on our end. If it still was bad I would like to know when this unit was ordered and shipped to you though since this problem should not be there anymore.

Yes, I verified this. I ordered this last Sunday (March 30 ...

I just received the LKL202-25-USB in the mail. After a lot of trouble trying to get it to work in linux, I'm getting some operation, but it is not perfect.

First I had to use mprog to increase wMaxPacketSize beyond zero so that I could write to the display at all. I'm hoping I did everything right ...