Search found 247 matches

by Daniel Divino
Fri Jul 08, 2016 8:32 am
Forum: GTT Series
Topic: Faulty Display
Replies: 8
Views: 5275

Re: Faulty Display

Hello Delshay, Are you able to measure the input voltage and current to the display? We've seen situations in the past where a lack of power to the display can cause a reset every time a user touches the screen. This issue usually occurs on our larger GTT50A and GTT70A units due to their higher powe...
by Daniel Divino
Thu Jul 07, 2016 9:25 am
Forum: GTT Series
Topic: Faulty Display
Replies: 8
Views: 5275

Re: Faulty Display

Hello Delshay, I understand that one of your displays is cutting out and going black whenever the screen is touched. It's unfortunate to hear that you've been having issues with one of your displays. Could you specify which display is having issues? If you could provide the model of display you are ...
by Daniel Divino
Mon Jul 04, 2016 1:02 pm
Forum: GTT Series
Topic: Create A SlideCommand
Replies: 17
Views: 11224

Re: Create A SlideCommand

Hello Bob, I have been able to reproduce the issue you have brought up. Thanks for letting us know about this bug! I have informed our firmware developers, and they'll see what they can do. Until then, you can use the Set Slider Value command to work around this issue. Once you create a slider, you ...
by Daniel Divino
Fri Jun 24, 2016 9:30 am
Forum: GTT Series
Topic: Portrait/Landscape mode, and scaling
Replies: 4
Views: 4680

Re: Portrait/Landscape mode, and scaling

Hello Chris, Welcome to the forums! At the moment, we have no plans of allowing the text window to rotate. During testing, we found that scrolling the text at angles would take a long time to render, resulting in an overall slow update. That said, many of the object commands do allow a user to speci...
by Daniel Divino
Fri Jun 17, 2016 4:13 pm
Forum: GTT Series
Topic: Create A SlideCommand
Replies: 17
Views: 11224

Re: Create A SlideCommand

Hello Bob, After doing some testing, it looks like the GTT does have issues when the LT-RB range is larger than the slider track width. I'll make sure to add a note for that in the GTT Protocol manual. I'm glad that your sliders work now, and you were able to find the issue with your 9Slice files. L...
by Daniel Divino
Thu Jun 16, 2016 2:16 pm
Forum: GTT Series
Topic: Create A SlideCommand
Replies: 17
Views: 11224

Re: Create A SlideCommand

Hello Bob, I have done a couple tests using the sliders and the buttons and it does indeed seem like there are a few issues when both are on screen together. I will let the Design team know about these bugs. I did find that if my screen wasn't calibrated properly the display wouldn't respond as expe...
by Daniel Divino
Thu Jun 16, 2016 12:48 pm
Forum: GTT Series
Topic: Create A SlideCommand
Replies: 17
Views: 11224

Re: Create A SlideCommand

Hello Bob, I apologize for the misunderstanding. If the slider is overlapping the buttons (or vice versa) I believe the GTT will read it as input to whichever object was drawn first. In your situation it sounds like the slider and the button shouldn't be overlapping at all. I'll play around with the...
by Daniel Divino
Thu Jun 16, 2016 9:57 am
Forum: GTT Series
Topic: Create A SlideCommand
Replies: 17
Views: 11224

Re: Create A SlideCommand

Hello Bob, I'm glad you were able to get the slider example working. If you only used the minimum suggested values, the slider will appear as two buttons overlapping. See image below: IMAG0193.jpg Adjusting the TrkWth will determine how long you slider is. The image below has a TrkWth of 200. IMAG01...
by Daniel Divino
Tue Jun 14, 2016 3:56 pm
Forum: GTT Series
Topic: Create A SlideCommand
Replies: 17
Views: 11224

Re: Create A SlideCommand

Hello Bob, I'm glad you were able to properly read the return message from the GTT. By the sounds of it, it seems like you aren't directing the GTT to the proper pathnamess/files. I've attached a 9slizeExample.zip file that contains two 9slice example .txt files, and an Assets folder containing the ...
by Daniel Divino
Tue Jun 14, 2016 8:45 am
Forum: GTT Series
Topic: Create A SlideCommand
Replies: 17
Views: 11224

Re: Create A SlideCommand

No worries Bob, Even I miss these details sometimes. We will be releasing a build of the GTT designer that allows a user to create a slider, but that will be a little while from now. We are still refining the software to eliminate any bugs that we find. I look forward to hearing what the display ret...
by Daniel Divino
Mon Jun 13, 2016 3:19 pm
Forum: GTT Series
Topic: Create A SlideCommand
Replies: 17
Views: 11224

Re: Create A SlideCommand

Hello Bob, I understand you've done quite a bit of work to try and troubleshoot the slider issues you're experiencing. The return message reading code you made may definitely be beneficial during your development. I should let you know that for return messages, 5 bytes are expected to be returned. T...
by Daniel Divino
Thu Jun 09, 2016 2:24 pm
Forum: GTT Series
Topic: Create A SlideCommand
Replies: 17
Views: 11224

Re: Create A SlideCommand

Hello Bob, Welcome to the forums! I understand that you are having a few difficulties with the Slider command, and slider function offered by the GTT. Your code format seems to be fine. Please make sure your 9-slice images, and your 9 slice text file are in their proper path names. Could you tell me...
by Daniel Divino
Mon Jun 06, 2016 2:41 pm
Forum: GTT Series
Topic: Predefined software setup
Replies: 3
Views: 3500

Re: Predefined software setup

Hi Delashay, Thanks for posting in the forum! Setting up a GTT to display specific data from your PC System is very possible. You can use the GTT Designer tool that we provide here : http://matrixorbital.ca/gtt-software to easily develop an interface, then write a block of code extracting system inf...
by Daniel Divino
Mon Jun 06, 2016 11:48 am
Forum: GTT Series
Topic: Keypad Interface
Replies: 1
Views: 2712

Re: Keypad Interface

Hello Delshay, Welcome to the forum! I understand you are curious about how to interface our 4x4 keypad with the GTT. Although the Keypad has 8 pins, while the GTT has 12 pins, they will still interface together properly. When connecting the keypad to the display, you will have to place the keypad c...
by Daniel Divino
Thu May 19, 2016 11:44 am
Forum: General Chat and Mayhem
Topic: Advanced DOW and Customer Data C Language Appnote
Replies: 0
Views: 2455

Advanced DOW and Customer Data C Language Appnote

Hello there, If you're looking for an app note that demonstrates using Medium numbers, reading and writing to Customer Data, or communicating via Dallas One-Wire, fear not! We've added a new module to our C Development AppNote section. The app note is written in C language, but it may still provide ...