GLK24064-25-IU Not Detecting COM Port after wipe

LK/ELK/VK/PK/OK/MX/GLK/EGLK/GVK/GLT Series

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Dilipkumar
LCD?
Posts: 4
Joined: Fri Dec 07, 2018 4:20 am

GLK24064-25-IU Not Detecting COM Port after wipe

Post by Dilipkumar » Fri Dec 07, 2018 4:26 am

Hi All,
i used GLK24064-25-IU this with MOGD#1.1.8 after used wipe command i am not able use this device .Device was not detect & Error :Connot open comport

Regards,
Dilip

Daniel Divino
Matrix Orbital
Matrix Orbital
Posts: 236
Joined: Thu Sep 24, 2015 9:38 am

Re: GLK24064-25-IU Not Detecting COM Port after wipe

Post by Daniel Divino » Fri Dec 07, 2018 9:09 am

Hi Dilip,

Welcome to the forums!

I understand that you have a GLK24064-25-1U display, and after using MOGD to wipe the display, you are not able to detect the display again.

Could you tell me what PCB Revision you have?

Also, did any errors occur while you were wiping the display?

Cheers,
Dan
Daniel Divino
Technical Support
Matrix Orbital

Dilipkumar
LCD?
Posts: 4
Joined: Fri Dec 07, 2018 4:20 am

Re: GLK24064-25-IU Not Detecting COM Port after wipe

Post by Dilipkumar » Sun Dec 09, 2018 11:45 pm

Hi Dan,

Thank you for reply.There no errors on wipe process & PCB revision Board 1.0.

Daniel Divino
Matrix Orbital
Matrix Orbital
Posts: 236
Joined: Thu Sep 24, 2015 9:38 am

Re: GLK24064-25-IU Not Detecting COM Port after wipe

Post by Daniel Divino » Tue Dec 11, 2018 9:10 am

Hi Dilip,

Are you using a USB GLK24064R-25-1U display variant? Also, have you installed the proper USB drivers on the display?

Cheers,
Daniel
Daniel Divino
Technical Support
Matrix Orbital

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