Vista 64 driver error

GX and Typhoon hardware, this includes, displays, cables and accessory cards.

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DCarey
LCD?
Posts: 6
Joined: Tue Mar 17, 2009 3:21 pm

Vista 64 driver error

Post by DCarey »

Hi,

I have tried searching the forums for a solution but am unable to find what I need so I am hoping someone here can help.

First things first, the display works, on my laptop (Vista 32 home premium) and was up and running first time with no hiccups. Unfortunately the same cannot be said for my main system (Vista 64 ultimate). The following is an extract from the drivercore installation log. There are no messages while trying to install the drivers and once completed the display shows the message 'awaiting applications'.

Does anyone have any possible suggestions?

Thank you


Code: Select all

Extract: gx_irbus.inf... 100%
Updating the driver...
Driver update has failed. (Vista:0,-536870347)
Installing the driver...
Updating the driver...
Driver update has failed. (Vista:0,-536870347)
Installing the driver...
Output folder: E:\Program Files\Matrix Orbital DriverCore

Ray
Matrix Orbital
Matrix Orbital
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Joined: Thu Dec 13, 2001 4:00 pm
Location: Earth.... I think..
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Post by Ray »

Go to the device manager, right click the GX display and when asked for drivers point to the matrix orbital folder in program files. Should do the trick

DCarey
LCD?
Posts: 6
Joined: Tue Mar 17, 2009 3:21 pm

Post by DCarey »

Thank you for the quick reply, however I have already done this with no luck :(

Ray
Matrix Orbital
Matrix Orbital
Posts: 742
Joined: Thu Dec 13, 2001 4:00 pm
Location: Earth.... I think..
Contact:

Post by Ray »

Be sure to point it to the Drivers sub folder or have the 'search subdirectories' checkbox checked.

DCarey
LCD?
Posts: 6
Joined: Tue Mar 17, 2009 3:21 pm

Post by DCarey »

it's definitely found the drivers, I tried again just to be sure but was given the 'your drivers are already up to date' message

Edit: forgot to mention I do have a G15 although I am only using logitech drivers to run it, don;t know if this is relevant

Ray
Matrix Orbital
Matrix Orbital
Posts: 742
Joined: Thu Dec 13, 2001 4:00 pm
Location: Earth.... I think..
Contact:

Post by Ray »

Does the device have a yellow exlamation mark? If not you should be good to go.

DCarey
LCD?
Posts: 6
Joined: Tue Mar 17, 2009 3:21 pm

Post by DCarey »

no it's displayed as a working device

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