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Question about an order

Posted: Mon May 10, 2004 2:52 am
by DJD
Hello there all :)

At May 3 i made an order, i paid through visa and a confirmation email came from myPaySystems.com that the money have been accepted. I didnt receive any confirmation email from matrix concerning my order. Since then i have sent 2 emails asking something about the shipping, but none of them have been replied. And i am starting feeling nervous about my 172$....

Any help will be greatly appreciated.

Best Regards,
Konstantinos.

Posted: Mon May 10, 2004 10:02 am
by Bernie
Hello DJD, could you email me direct (first and last name , unit ordered, date,transaction number etc.) and I will look into your on-line order. It is very strange that we did not received your emails....could you also confirm which email address you were sending them too?

berniew@matrixorbital.ca

Regards,
Bernadine

Posted: Tue May 11, 2004 1:32 am
by DJD
Thanx for the quick support. Problem solved :)