Matrix Orbital Corp

Hello,

I recently bought a MX 610 that worked fine for a few days but now I have a problem with the display.

I realize the picture is very poor but there is a faint line of pixels that runs the height of the display. The pixels are of varying brightness and will not go away. Using the search function, I tried various previously posted solutions including...

1. Resetting the unit
2. Using a different USB port
3. Reinstalling the USB drivers
4. Reinstalling the LCDC software

Hi Lake,

Please email me at support@matrixorbital.ca , and we'll get this matter resolved. In the email, please provide your first and last name, shipping information, and phone number.

Best Regards,