Question about an order

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DJD
LCD?
Posts: 3
Joined: Mon May 10, 2004 2:28 am
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Question about an order

Post by DJD »

Hello there all :)

At May 3 i made an order, i paid through visa and a confirmation email came from myPaySystems.com that the money have been accepted. I didnt receive any confirmation email from matrix concerning my order. Since then i have sent 2 emails asking something about the shipping, but none of them have been replied. And i am starting feeling nervous about my 172$....

Any help will be greatly appreciated.

Best Regards,
Konstantinos.

Bernie
Matrix Orbital
Matrix Orbital
Posts: 143
Joined: Wed Nov 05, 2003 11:11 am

Post by Bernie »

Hello DJD, could you email me direct (first and last name , unit ordered, date,transaction number etc.) and I will look into your on-line order. It is very strange that we did not received your emails....could you also confirm which email address you were sending them too?

berniew@matrixorbital.ca

Regards,
Bernadine

DJD
LCD?
Posts: 3
Joined: Mon May 10, 2004 2:28 am
Contact:

Post by DJD »

Thanx for the quick support. Problem solved :)

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