Display has all pixels on....

LK/ELK/VK/PK/OK/MX/GLK/EGLK/GVK/GLT Series

Moderators: Henry, Mods

breezyjr
LCD!
Posts: 15
Joined: Thu Oct 20, 2005 11:54 am

Display has all pixels on....

Post by breezyjr »

hello,
Didn't find what I was looking for in a search.

My MX412 display has been not working since I pluged everything in. It just displays every pixel.
I have it connected via internal USB, and I've double checked the conenction, and it's correct. ASUS A8N-Premium board, Athlon X2 4800+

Never did get a sart up slash screen, just all the pixels.
Floppy power supply hooked up.
All temp probes and fan slots filled.

The lCDC software finds the display, but when I've attempted to send tect, or stop the display, nothing happens.

And, while my computer is on, the display is on. None of the buttons seem to do anything.

Need help...

Thanks,
Breezyjr

feel free to contact me at breezyjr (at) ameritech (dot) net
Tom
Matrix Orbital
Matrix Orbital
Posts: 1030
Joined: Mon Jul 19, 2004 4:43 pm
Location: Calgary
Contact:

Post by Tom »

Breezyjr,

Can you try testing it out with uproject. Uproject is a piece of software that should be in the ecd that came with your display. You can download uproject at http://www.matrixorbital.ca/software/so ... /uproject/ Try adjusting the contrast to a lower value. It may be set at a higher value by accident.

Let me know what results you have found.


Best Regards,
breezyjr
LCD!
Posts: 15
Joined: Thu Oct 20, 2005 11:54 am

Post by breezyjr »

Thanks, I'll give that a try and let you know....


Joe
breezyjr
LCD!
Posts: 15
Joined: Thu Oct 20, 2005 11:54 am

Post by breezyjr »

Arrggghhhhh!
So, I've searched all over and tried everything "I" can think of.

now, I get the "unable to open com port" error.

Tried a few things I've seen listed here, uninstalled everything, nothing.
Uninvalled, and deleted registry entries... nothing.

Not too familar with working with com ports, but i tried disabling the port, then restarting it.... no joy.

used the above mentioned program.....nadda

Hooked it uo to my laptop, got the same problem with the sreen and the inability to open the com port.

Starting to pull my hair out....please help before I go bald!!! <grin>

Thanks for the help so far.
Joe
Tom
Matrix Orbital
Matrix Orbital
Posts: 1030
Joined: Mon Jul 19, 2004 4:43 pm
Location: Calgary
Contact:

Post by Tom »

When did you get this unit? What happens when you plug an unmodified power cable into the unit?
breezyjr
LCD!
Posts: 15
Joined: Thu Oct 20, 2005 11:54 am

Post by breezyjr »

I bought this approx 1 week ago.

And, by unmoddified, do you mean directly off the PSU, or can it be a 4pin to floppy connector? Would that make a difference, if it is the problem. I know you guys stress, unmoddified, but I had always assumed, modded, as in something non standard.


When I had it plugged into my laptop, I didn't have a power connection, cause I wasn't running any fans or anything like that, just was trying to test the display, so only had the USB cable hooked up.


I really want to make this work and I know it will at some point, even if that means a new unit, cause this a very useful item.

If you think I need to swap it out, please let me know ASAP, as I live 5 minutes from the shop that sold it: www.crazypc.com fairly popular site. And, the guys there would most likely let me stop in to swap it out, they're really great folks.


Thanks again,
Hopefully, we can get this one to work.

Did I mention, the display was connected at one point, and after I put a fresh install of windows, it no longer was able to be found by LCDC? It has always had the screen problem, but wasn't sure if this info changes things. If I could get it to connect again somehow, I could maybe change the contrast.

take care, and I really do appreciate all the help. You have been great.

Joe
Tom
Matrix Orbital
Matrix Orbital
Posts: 1030
Joined: Mon Jul 19, 2004 4:43 pm
Location: Calgary
Contact:

Post by Tom »

Joe,

When I mention unmodified, I mean the 4 pin floppy from your psu. I wanted to see what happens when you plug it in from the power supply. Then plug in the usb cable.

Did you purchase the unit from crazypc then? I'm assuming yes though.
Last edited by Tom on Fri Oct 21, 2005 2:26 pm, edited 1 time in total.
breezyjr
LCD!
Posts: 15
Joined: Thu Oct 20, 2005 11:54 am

Post by breezyjr »

Ok, now you've completely lost me.

Maybe I have this wrong.

I have the MX412, with the 4 line display, and keypad.

I have, from my PSU, a 4 pin molex connector, connected to a Molex to Floppy connector, connected to the back of the unit, just under the Fan, and temp connections.

I have an internal USB cable connected to one of the USB headers on my mobo.

I'm confused about the
"When I mention unmodified, I mean the 4 pin floppy from your psu. I wanted to see what happens when you plug it in then plug in the usb cable. "
Statement.

I'm not sure what you want me to do with the above statement. I don't think you want me to plug in the floppy power to the USB header on the MX412.

But, to recap what has happpened.. I'll be brief.

Made all the connections from the MX to the mobo, and power, and temp probes and fan headers. The unit powers all the fans just fine. From the moment I turned on my computer, with everything hooked up (it was a new build) the LCD screen has had every pixel on. No splash screen.

I installed LCDC and was able to connect the LCD after a couple tries. But, was unable to make the display change at all. You believed the contrast was accidently too high and sent me the program to try to turn it down.

I reinstalled windows, SP2 and was finally able to get RAID array up and running. (the reason for multiple installs of windows) After this install I am no longer able to connect to the MX, and get error "unable to open COM port"

Tested the unistall you mention, deleting reg entries and such. Tested MX on Laptop, with same results.

And here we are.

Hope that helped.

Thanks,
Joe
Tom
Matrix Orbital
Matrix Orbital
Posts: 1030
Joined: Mon Jul 19, 2004 4:43 pm
Location: Calgary
Contact:

Post by Tom »

Joe,

I apologize for any misunderstanding, but I wanted to check how the unit reacts when you hae floppy power connected before you connect the usb cable.

Were you ever able to load the drivers properly?

Do you have any conflicting drivers installed?
breezyjr
LCD!
Posts: 15
Joined: Thu Oct 20, 2005 11:54 am

Post by breezyjr »

Tom wrote:Joe,

I apologize for any misunderstanding, but I wanted to check how the unit reacts when you hae floppy power connected before you connect the usb cable.

Were you ever able to load the drivers properly?

Do you have any conflicting drivers installed?
No Problem, I'll try and let you know. <EDIT> just checked, no difference. But I don't think I ever mentioned that the display "flickers" as in, the pixels don't seem to be in a constant ON, or, completely solid. FLicker Kind of like an old TV set. Hope that makes sense.

As far as I know...

Not that I know of. ALthough, I noticed your drivers were 1.4, and in the properties, it lists 1.0something. But, I loaded them directly from the directory I had the drivers in, clean windows install SP2, and no CD in the drive. So that kind of confuses me.

Thanks again,
Joe
breezyjr
LCD!
Posts: 15
Joined: Thu Oct 20, 2005 11:54 am

Post by breezyjr »

So i went out and picked up a new unit today, and on my laptop, everythimng works fine.

anything I should be careful of when connecting to my desktop?

Thanks for all your help.

I still have the other one, the one listed above. Maybe I can play around a bit to see if I can still get it to work. Unless you guys want it back, check it out, or whatever.

Had to install windows AGAIN. So maybe I can get the COM ports working.

Who knows, at least I have one I know works, unless of course there's some way I screw it up.

later,
joe
Tom
Matrix Orbital
Matrix Orbital
Posts: 1030
Joined: Mon Jul 19, 2004 4:43 pm
Location: Calgary
Contact:

Post by Tom »

Did you get a replacement from Crazy PC or did you purchase another one?
breezyjr
LCD!
Posts: 15
Joined: Thu Oct 20, 2005 11:54 am

Post by breezyjr »

I just bought another from crazyPC.com

No biggy though.

But I did notice one thing. With the "old" or first LCD, there was no screen protector, which leads me to believe it may have been a return. But, it still had the matrix orbital tape on the box. The one I picked up today, had a screen protector, and had that "new LCD smell" hehe

I wouldn't mind getting the other to work, but I'll be happy with the one I have that does indeed work.

But, is there a speciific order in which to hook this up to my desktop. I worry, that I was the cause for the other screen not working.

I'm going to hook up the floppy power from the PSU to the Unit, no adaptors. Internal USB, which I had correctly atteched before. and All fans and Temp probes. The unit's jumper should be set to High Power, correct? The jumper directly above the floppy power, should be on the two LEFT pins?

And, what can I hook up to the GPO?

Thanks again for all your assistance.

Joe,

PS. DO you think I can get the other to work, or just forget it?
Tom
Matrix Orbital
Matrix Orbital
Posts: 1030
Joined: Mon Jul 19, 2004 4:43 pm
Location: Calgary
Contact:

Post by Tom »

Since your old unit is still new, can you try getting a replacement for that unit from CrazyPC.com . I am assuming you purchased the unit from CrazyPC.com though. If you have any problems, then email me at support@matrixorbital.ca , and I will give you a hand.

There is no specific order for hooking up the unit. I told you to hook up the cables in a specific order for troubleshooting purposes.

Your hookup with the PSU, internal USB, fans, HP jumper, and temp probes is correct.

The GPOs right beside the floppy power connection is for low power devices such as leds. It outputs a maximum of 5V 20mA.

If you have anymore questions or concerns, please feel free to post them.

Best Regards,
breezyjr
LCD!
Posts: 15
Joined: Thu Oct 20, 2005 11:54 am

Post by breezyjr »

I'd like thank you so much for the assitance.

If only every hardware manufacturer were half as good as you guys, everyone would be happy.

Well, here goes nothin.... gonna hook everything back and PRAY.... hehe


Thanks again,
Joe
Post Reply